Shipping policy

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. 

OUR TEAM DISPATCHES ALL ORDERS WITHIN 24-48 HOURS OF RECEIVING YOUR ORDER AND DELIVERS IT WITHIN 5-7 BUSINESS DAYS FROM THE DATE OF DISPATCH.

IF AFTER THE TIME INDICATED ABOVE YOU HAVE NOT RECEIVED YOUR ORDER, PLEASE CONTACT US ON care@sizeupp.com INDICATING YOUR # ORDER NUMBER AND WE WILL REVIEW YOUR ORDER HISTORY TO FIND A SOLUTION AS SOON AS POSSIBLE.

 

SHIPPING RATES

SHIPPING RATES ARE CALCULATED BASED ON THE WEIGHT OF YOUR ORDER AND THE DELIVERY LOCATION. YOU WILL BE ABLE TO SEE THE SHIPPING CHARGES AT CHECKOUT BEFORE COMPLETING YOUR PURCHASE.

 

DELIVERY TIME

DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION AND THE SHIPPING METHOD SELECTED. ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A TRACKING NUMBER ON YOUR EMAIL PROVIDED BY YOU IN THE ORDER DETAILS TO TRACK YOUR PACKAGE.

 

ORDER TRACKING

YOU CAN TRACK THE STATUS OF YOUR ORDER USING THE TRACKING NUMBER PROVIDED IN YOUR SHIPPING CONFIRMATION EMAIL. IF YOU HAVE ANY QUESTIONS ABOUT THE STATUS OF YOUR ORDER, PLEASE CONTACT US AT care@sizeupp.com

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING COLLECTION LAUNCHES, SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

*SIZEUPP IS NOT LIABLE FOR ANY DELAY IN DELIVERY BY THE COURIER COMPANY / POSTAL AUTHORITIES AND ONLY GUARANTEES TO HAND OVER THE CONSIGNMENT TO THE COURIER COMPANY OR POSTAL AUTHORITIES.*

 

LOST PACKAGES

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, SIZEUPP IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT care@sizeupp.com